Intermarché sold ugly produce as Inglorious from its own aisle
Intermarché bought cosmetically flawed produce, branded it Inglorious, priced it 30% off, and sold it from its own aisle with tastings.
Read the caseIngenious ideas that solved difficult problems. Explore what made them work.
The full archive, in the appIntermarché bought cosmetically flawed produce, branded it Inglorious, priced it 30% off, and sold it from its own aisle with tastings.
Read the caseShrink the accounting unit until it feels like a small business, and staff stop behaving like employees — the consequences of every hour become visible.
Read the caseMassachusetts Right to Repair Coalition won one ballot by a landslide, forcing carmakers to settle nationally.
Read the caseThe Marines used Navajo code talkers to transmit messages in a language the enemy couldn't parse, defeating codebreakers.
Read the caseOne Acre Fund lent smallholders a bundle of seed, fertilizer, training, and credit, because any single input alone left them stuck.
Read the caseNursery breeders, unable to patent new varieties, got Congress to pass the Plant Patent Act of 1930, covering only asexually propagated plants.
Read the caseIn 1924, Walter Shewhart at Bell Labs drew control limits on a memo, showing that correcting every deviation adds variation, not quality.
Read the caseAllbirds launched with a single wool sneaker, letting restraint stand out in a category of excess.
Read the caseA credit card works the same no matter its color. American Express made the color the whole product — a visible rank people paid extra fees just to hold.
Read the caseCapitec stripped banking to one account and one fee, built a unified data core, and reached 26 million South Africans the big banks ignored.
Read the caseThe Counts of Champagne, with no goods of their own, built Europe's top trade fair by selling neutral, well-policed ground to rival merchants.
Read the caseWhen fixed commissions ended, Charles Schwab cut commissions in half and built a discount brokerage for self-directed investors.
Read the caseDuolingo turned users' joke about its threatening owl into an official unhinged persona, growing TikTok to 16M followers.
Read the caseGlossier launched products based on four years of reader feedback from Emily Weiss's blog, Into The Gloss, instead of traditional market research.
Read the caseMake the discount conditional: thresholds turn buyers into recruiters and risk into volume.
Read the caseInstacart turned every supermarket into a warehouse by renting shelves and per-order shoppers, owning only software and demand.
Read the caseKimberly-Clark, seeing customers blow their noses with Kleenex, tested that pitch against the original and repositioned the brand, doubling sales.
Read the caseKura Sushi USA rebuilt the restaurant around robots and RFID-tagged plates, so demand signals and consistency come from sensors, not chefs.
Read the caseLe Creuset enameled cast iron in bright orange, turning a hidden tool into a countertop object and making color the reason to buy.
Read the caseLegalZoom sold wills and filings as software-generated documents, explicitly refusing legal advice, so state bars had no regulated act to attack.
Read the case