DAWASA cut water losses by making frontline staff the reform engine
DAWASA used Field-Level Leadership to improve metering, billing and collections, pushing monthly NRW as low as 30%.
Read the casegenius.wikiA CASESTUDIES.CHAT ARCHIVE
Good problems.
Brilliant solutions.
Ingenious ideas that solved difficult problems. Explore what made them work.
The full archive, in the appPublished cases
1,000 PUBLISHED CASES · REGULARLY UPDATEDComReg sold 5G spectrum as regional blocks that still fit together
Ireland split 3.6GHz spectrum into 594 regional lots, then assigned winners contiguous holdings.
Read the caseCount-Min Sketch counted streams by accepting one-sided error
Count-Min Sketch compressed huge event streams into hashed counters, then used the minimum estimate so collisions only overcounted.
Read the caseColumbia Business School scheduled hybrid classes as a daily matching problem
Columbia Business School used MIP to decide which students came to class each day, scheduling over 3,000 hybrid seats.
Read the caseCoca-Cola localized Foodmarks through Raj Kapoor's Delhi restaurant
Coke launched a global food platform in India by turning one archival celebrity photo into a visitable 1950s restaurant experience.
Read the caseCloudEvents made serverless events portable with four required fields
CloudEvents won event interoperability by standardizing metadata while leaving the payload alone.
Read the caseChangi turned Taylor Swift demand into airport retail footfall
Changi treated the Eras Tour as a retail acquisition moment, staging a Swiftie airport event that lifted footfall 40%.
Read the caseChad paired a farm call center with local relays
ProPAD used e-vouchers, a hotline and 250 farmer relays to stretch scarce extension staff across villages.
Read the caseCeraVe taught dermatology by planting a Michael Cera conspiracy
CeraVe made its dermatologist claim viral by letting people debate a fake theory that Michael Cera created the brand.
Read the caseCitation File Format made software cite itself from the repo root
CFF gave research software a plain-text title page: one CITATION.cff file that GitHub, Zenodo and Zotero can read.
Read the caseCeph CRUSH found storage by calculating it, not looking it up
CRUSH let Ceph clients compute where replicas belong, deleting the central allocation table that would bottleneck petabyte storage.
Read the caseCarbon and adidas printed one tuned lattice instead of molding many foams
Carbon's oxygen-gated printing let adidas tune a running midsole as geometry, then make it as one part.
Read the caseCapital One rolled out check imaging by modeling who each plan would hurt
Capital One used group decision analysis to redesign a 1,000-branch technology rollout, avoiding delays and saving about $30 million.
Read the caseCanon Korea made each copier cell run like a tiny company
Canon Korea's Ansan plant fixed cell-production handoffs by giving one product team purchasing, inspection, logistics and output authority.
Read the caseCadbury 5 Star turned AI job anxiety into Nothing University
5 Star answered AI upskilling panic with a fake university that certified people in doing nothing.
Read the caseBrooke Bond made a 500-litre tea kettle play classical flute by boiling
Taj Mahal Tea turned brewing steam into Raag Hamsadhwani on the Krishna riverbank.
Read the caseBroad Homes let construction sites pull factory production by QR code
Broad Homes' PC-CPS linked design, supply, factory and site data so each precast part could be produced when the jobsite needed it.
Read the caseBrewlander printed prompts so drinkers could generate the ads it could not afford
The craft brewer turned its media into AI prompts, outsourcing blockbuster beer films to anyone with a generator.
Read the caseBottega Veneta built a logo designed to disappear
The luxury brand made its logo from 20,000 poetry books, proving quiet luxury through removal rather than visibility.
Read the caseBose put the supplier's planner inside its own plant and deleted the handoff
Bose's JIT II made a supplier employee the buyer, seller and planner, cutting inventory without starving production.
Read the case