#610 2014 · IKEA Singapore/Malaysia (agency: Bartle Bogle Hegarty) · Retail / advertising
IKEA doesn't defend its paper catalogue against digital — it launches the paper catalogue as if it were the next iPhone
问题
A product that looks outdated next to a newer category can't win by arguing for its own merits on its own terms
背景
By 2014, IKEA's physical catalogue — still central to how the company reached shoppers — faced the same pressure every print product faced against digital: it read as outdated next to an app or website, regardless of whether print actually served customers worse. Defending the catalogue by listing its practical merits (no battery, works anywhere, easy to flip through) would have sounded defensive, arguing print's case in old, familiar language nobody was excited to hear again.
IKEA Singapore and Malaysia, working with agency Bartle Bogle Hegarty, took a different approach: rather than defend the catalogue as a legacy format, present it as the newest, most advanced piece of technology on the market, using the exact launch-video conventions — white backdrop, an enthusiastic 'chief design guru,' feature-reveal pacing — that Apple had made instantly recognizable and highly anticipated that same month with the iPhone 6.
换别人会怎么做
Defend the catalogue on its practical merits -- no battery, works anywhere, easy to flip through -- the natural response to an old product facing obsolescence pressure from a flashier new category, which sounds defensive precisely because it's arguing print's case in language nobody was excited to hear again.
他们看到了什么
IKEA's agency saw that the catalogue's real problem wasn't its actual usefulness, it was that it read as outdated next to digital regardless of how well it served customers -- an association built entirely by the newer category's own hype and marketing conventions, not by any genuine functional gap. Rather than fight that association directly, the fix was borrowing the very vocabulary and format that made digital feel exciting and using it to describe the paper catalogue's existing features.
那一手
The 'bookbook' video introduced IKEA's 328-page catalogue as a device with 'eternal' battery life, zero lag when 'scrolling' pages, and bookmarking via corner-folding, narrated in the same breathless tone as a real tech keynote, closing on the line 'it's not a digital book or an e-book — it's a book book.' Every feature named was simply what a physical catalogue already did, reframed in the vocabulary digital products use to sound impressive.
为什么管用
By presenting the catalogue's ordinary print features -- no charging, no lag turning pages, page-folding for bookmarks -- in the exact breathless launch-video language and format Apple had just made instantly recognizable with the iPhone 6, IKEA let the catalogue borrow the credibility and excitement the newer category commanded, rather than competing against it on its own terms. Because every claim in the video was literally true of a physical catalogue, the humor and cleverness of the reframing didn't require any exaggeration, and the parody format itself generated attention and shareability a straightforward defense of print never could have produced.
值了多少
The video became the #1 most-watched video in Singapore and #3 in Malaysia for September 2014, drawing over 19 million YouTube views total with 70% viewer retention to the end against an industry average of 40%, and catalogue-period sales rose 8% in Singapore and 13% in Malaysia.
什么时候会失灵
This approach depends on the older product's plain features genuinely mapping onto the newer category's hype vocabulary in a way that's funny and true rather than strained -- forcing the comparison where there's no real functional parallel undermines the joke and can read as simply mocking the newer category rather than cleverly reframing the older one. It also works best as a one-time cultural moment tied to genuine, contemporaneous hype around the newer category (the iPhone 6 launch); the same trick attempted without a specific, currently-relevant format to parody loses the shared cultural reference that made the reframing land.
后来呢
The campaign won a D&AD Pencil in 2015 and is widely cited in advertising case studies as a model for repositioning a product threatened by a newer category — by attacking the newer category's own hype language rather than its underlying convenience, IKEA turned a defensive story about print into an offensive one about a rival medium's marketing conventions.
资料来源
- [1]New Ikea Ad Spoofs Apple, Promotes 'Book Book' TechnologyForbes, 2014forbes.com
- [2]'Bookbook' ad from Ikea mocks Apple in a brilliant wayThe Christian Science Monitor, 2014csmonitor.com