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The encyclopedia · Finance & Accounting · Strategic decision · 2020

Brazil's central bank built Pix, a free 24/7 payment rail that undercut card fees

The BCB launched Pix in 2020 — instant, free-for-individuals transfers with keys and QR codes — forcing Brazil's concentrated banks onto one low-cost rail.

Banco Central do Brasil

The solution

Brazil's top five banks held about 80% of assets and deposits, and moving money meant card fees or slow transfers. In February 2020 the central bank announced Pix — instant payments with keys and QR codes — and committed to a November launch.

The design was mandatory participation: institutions with more than 500,000 active accounts (about 30, covering over 90% of transaction accounts) had to offer Pix, and commercial banks had to join the SPI settlement infrastructure directly. Individuals paid nothing.

On launch day, November 16, 2020, 72 million keys had been registered by 30 million individuals and 1.8 million businesses, and 750 companies had signed up to accept Pix; Uber started taking it to reach unbanked riders.

Why it worked

  • Mandating the incumbents guaranteed critical mass from day one.
  • Zero price for individuals removed the reason to use cards.
  • Keys and QR codes made onboarding as easy as texting.
  • A central-owned rail avoided a private platform's toll.
What it achievedMake the rail free and mandate the big banks onto itclever

What can be applied

A public utility can discipline a private toll road: build the platform, force adoption, set the price at zero, and let competition eat the old rents.

Aftermath

Pix quickly became Brazil's default small payment: banks lost card fees, merchants gained a free option, and the BCB added features like cashback and recurring payments. Analysts expected Pix to be roughly a fifth of electronic payments by 2030.

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