The solution
BOH Plantations is Malaysia's tea giant, but its Herb & Fruit Infusion line sat at the edge of the basket: Malaysians who drank tea drank it green, yellow-tagged or black, and flavoured infusions read as someone else's drink. The brief to M&C Saatchi was a creative sampling exercise — get habitual tea drinkers to actually try the range.
The insight was that Malaysians love an epic story more than they love tea. The agency built 'BOH Tales: Planet Home', a box set following Beau the intrepid space traveller on a search for a new home planet, one chapter per infusion flavour, each with bespoke illustration, immersive sound design and narration. The mechanics stitched product to plot: remove the tea pack for chapter one, brew it, scan the revealed QR code, plug in earphones, and the chapter plays as you drink.
The ritual made the trial unavoidable and the flavour memorable: you cannot hear chapter three without brewing chapter three's tea, and each taste arrives inside a scene tuned to it. The work took Silver at the Kancil Awards 2018.
What it achieved
Bind each flavour to a story chapter only brewing can unlock
Why it worked
The barrier was habit, not price, so a discount would have taught nothing
Story chapters pace the tasting and force the full range to be tried
Narration and sound design turn a solitary sip into an event worth sharing
QR-gated audio made the packaging itself the media channel
What can be applied
Sampling fails when it asks for attention after the fact. Tie the product to a narrative that only continues if the product is actually used, and the trial becomes the entertainment.
Aftermath
BOH Tales: Planet Home shipped as a physical tasting box set and took Silver at the Kancil Awards 2018 for M&C Saatchi Malaysia. The format traded coupon value for minutes of guided attention: instead of paying people to try a flavour, BOH gave them a story that only continued if they brewed the next one.
FOLLOW THE EVIDENCE
The sources
- BOH Tales — Silver, Illustration (brief and solution) kancilawards.com