Hearing-loss awareness campaigns follow the same format everywhere: an ad telling viewers or listeners that they might be losing their hearing, urging them to book a test. Response rates stay low, because the people most likely to have undiagnosed hearing loss are, by definition, the ones least likely to notice anything is wrong from a message they can still hear clearly.

Golin London's brief for Specsavers was audio-only — radio and streaming — competing for attention against songs people already knew by heart. A straight warning ad would be skipped like any other; the agency needed listeners to discover the symptom themselves, inside a song they'd choose to listen to.

Golin London re-recorded Rick Astley's 'Never Gonna Give You Up' with the lyrics swapped for commonly misheard mondegreens, so listeners experienced the actual symptom of hearing loss — mishearing words — as the punchline, instead of being warned about it in an ad.

Re-recorded Rick Astley's song with misheard lyrics so listeners experience the symptom as a punchline, discovering the problem themselves.

By using a song virtually every UK listener already has memorized, the campaign gave listeners an internal reference point to notice the joke against — the swapped lyrics only land as funny, and as re

This mechanism depends on having a piece of shared cultural material specific and familiar enough that the audience has a precise, widely-held expectation to violate — a song this well-known is rare,

Any service selling a diagnosis for a subtle, easy-to-deny symptom (hearing loss, vision decline, early illness) can market itself by making the customer experience the symptom themselves inside the a

A 138% increase in hearing-loss-related Google searches and hearing aids as the UK's #1 trending topic online, plus a 66% increase in Specsavers hearing-test bookings. The work won two Cannes Lions Grand Prix, in PR and Audio & Radio. 'The Misheard Version' won two Cannes Lions Grand Prix in 2024, in PR and Audio & Radio, and is now cited as a template for making an ad format double as the diagnostic test it's advertising, rather than just describing it.

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The sources

  1. Ad Age — Specsavers' Rick Astley radio ad wins Cannes Lions Audio & Radio Grand Prix Ad Age · adage.com
  2. Golin grabs Cannes Lions Grand Prix for Specsavers campaign MM+M (formerly PRWeek US) · mmm-online.com