Red Guard (红卫), a Chinese soap manufacturer founded in 1952 and privatized in 2004 under chairman Qi Dexin, positions its soap as free of petrochemical additives and made from ingredients sourced from food-grade materials.

The standard response to a distrusted category-wide claim is more evidence in the same low-cost formats everyone else already uses — more certificates, more ad copy, more third-party endorsements — none of which actually costs the claimant anything to produce, and none of which reliably breaks through a category-wide credibility problem where every competitor already offers the identical set of assurances.

The chairman bit the soap on camera, making the claim costly and credible, and the unscripted origin read as authentic.

Eating the product made the claim costly and irreversible, signaling truth.

The unscripted, internal origin made it read as authentic conviction.

The chairman's personal risk created a signal competitors couldn't easily fake.

The stunt broke through because it was a novel, memorable action.

When a claim is cheap and common, make it costly and personal to restore credibility.

The clip drove Red Guard's daily sales from roughly ¥100,000 to about ¥2,000,000, a twentyfold increase, according to Qi Dexin's own account in a subsequent interview, and the company expanded its staff from 72 to more than 100 employees to meet the surge in demand, temporarily pausing sales of its flagship product for several days to manage inventory and logistics. Contemporary press coverage described strained store inventory and rapidly selling-out product bundles in the days immediately following the video's spread online.

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The sources

  1. 对话"吃肥皂"走红的董事长:公司销售额翻了20倍,坦然接受所有质疑 解放日报 (Jiefang Daily) · jfdaily.com
  2. 太拼了!老牌国货董事长直播吃肥皂;上海硫磺皂:我们厂长也来,但不行啊… 腾讯新闻 (Tencent News) · news.qq.com