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The encyclopedia · Strategy & Leadership · Operational decision · 2014–2018

Midea's T+3 flipped white-goods from pushing stock to making to order in three days

Midea compressed order, material, production and delivery to three days each, cutting Little Swan's warehouse space ninefold and winning a price war.

Midea Group

The solution

By 2014 China's appliance market had stopped growing after subsidy programs ended, and the old model — mass production, channel stuffing, off-season rebates — left stock in the wrong places and responses too slow. Midea and its Little Swan unit started testing T+3, borrowing from Toyota's lean logic but reversing the flow: dealers' orders, not factory plans, set production.

T+3 means four stages — collect orders at T, buy materials at T+1, produce at T+2, ship at T+3 — each compressed from about seven days to three or less, in small flexible batches. Little Swan's supply cycle fell from 23 days to 12; warehouse space dropped from over 900,000 square meters in 2012 to about 100,000 by 2016; inventory days fell from 32 to 25 and Midea's inventory turnover rose from 6.06 to 14.28.

The payoff came in 2015: when plastic and other raw material prices fell, Midea and Little Swan used T+3's fast response to quickly build low-cost washers and launch a price war — cheaper for them, ruinous for rivals holding expensive inventory. Little Swan's 2015 revenue rose 22% and profit 32% with stable margins.

Midea then generalized the model, merging four warehouse layers into shared one-inventory warehouses via its Anwood logistics arm. The early pain was real — in 2016, refusing to restock meant missing sales in peak season — but low inventory, high turnover and fast reaction became the long-run advantage.

Why it worked

  • Orders, not factory plans, drove production and procurement
  • Each stage shrank from seven days to three or less
  • Shared one-inventory warehouses replaced layered stockpiles
  • Fast response turned raw-material price dips into low-cost price wars
What it achievedMake to order, not to stock; compress every stage to 3 daysclever

What can be applied

When demand shifts faster than your pipeline, the company that shortens order-to-delivery wins price wars without sacrificing margin — speed becomes the cost advantage.

Aftermath

After Little Swan proved it, Midea pushed T+3 group-wide from 2016 and into air conditioners in 2018; short-term stockouts cost share in 2016, but low inventory, high turnover and fast response lifted margins and share until Midea overtook Gree across categories and online channels.

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