The encyclopedia · Engineering & Operations · Operational decision · 2009–2014
McKesson used an OR scenario model, freeing over $1B of committed capital.
IBM Research built SCSM for McKesson to model its whole pharmaceutical supply chain and link it to P&L, helping cut committed capital by more than $1B.
McKesson · IBM
the move
McKesson runs a huge, complex pharmaceutical supply chain where policy choices are hard to see and expensive to reverse.
The usual answer is to improve each supply-chain function separately. IBM Research instead built the Supply Chain Scenario Modeler, a tool that optimises the distribution network, supply flow, inventory and transportation policies together.
The critical move was wiring the OR models to a bank of quantified impacts, including a structured data model that links results directly to a profit-and-loss statement by product category, so executives could see the dollars behind a policy choice.
Since the work began in 2009, McKesson's Pharmaceutical division reduced its committed capital by more than $1 billion, and the modeling spawned a roadmap of further improvement projects.
why it works
- Pharmaceutical supply chains span many paths and products, so a whole-chain model is needed
- Tying OR results to P&L by category makes the trade-offs legible to executives
- Scenario modeling lets McKesson test policy changes before committing capital
- A structured data model amplified the value into further projects
what transfers
To make OR change executive behaviour, connect the model's output to the financials you already report on, not just to a KPI.
what came after
Since 2009, McKesson's Pharmaceutical division reduced its committed capital by more than $1 billion. The model also generated a roadmap of quantified opportunities, including a new air-freight supply-chain path, and became a 2013 Edelman finalist.
references
- Supply chain scenario modeler: A holistic executive decision support solution
- Supply Chain Scenario Modeler: A Holistic Executive Decision Support Solution
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