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The encyclopedia · Software & IT · Strategic decision · 2013–2016

Lalamove made same-day van and moto delivery bookable in one tap

Hong Kong's EasyVan became Lalamove: an app matching vans and motorcycles to instant delivery jobs with live tracking and upfront pricing.

Lalamove

The solution

In Hong Kong, hiring a delivery van was like calling a cab: you phoned a call center and waited, with no idea of price or arrival time. Businesses needing same-day city delivery had few good options.

Lalamove, founded as EasyVan in Hong Kong in 2013, built an app that matches customers with nearby driver partners — from motorcycles to vans — for instant, same-day jobs. Live tracking and transparent upfront pricing made the informal market searchable.

The model expanded fast: Singapore launched in 2014 as the first overseas city, then Bangkok, Taipei and 20 Chinese cities; by 2016 Lalamove connected more than 50,000 professional drivers and had raised about $30 million.

Why it worked

  • Motorcycle capacity wins the congested last mile that vans can't.
  • Upfront pricing removes haggling and surprise bills.
  • Live tracking builds trust in an unregulated informal market.
  • Businesses and individuals use the same app, doubling demand density.
What it achievedMatch nearby vans and motos to instant jobs in an appclever

What can be applied

Take an informal service (phone-hailed vans) and make it a searchable, trackable market: transparency and instant matching, not new vehicles, are the innovation.

Aftermath

Lalamove grew into a billion-dollar unicorn across Asia and Latin America, adding corporate logistics, and launched in Turkey in 2024 as it pushed into EMEA.

Sources

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