By late 2007, interbank lending markets were seizing up as banks grew afraid to lend to each other short-term, and the Federal Reserve's standard tool for exactly this situation — the discount window, where any eligible bank can borrow directly from its regional Reserve Bank — sat there almost unused. The Fed had already cut the discount rate in August 2007 to narrow the gap with market rates, the textbook response to a credit crunch. It barely moved usage.

The reason had nothing to do with price. Discount-window borrowing is individually identifiable: a specific bank shows up needing a specific loan from its regional Fed. In a market already spooked by rumors of hidden losses, a bank spotted at the window was read by counterparties and short-sellers as a bank in trouble — a signal that could itself trigger the run the loan was meant to prevent. Banks that badly needed the cash chose to go without it rather than be seen asking.

Auctioned identical credit to a pool of banks at once, so no single borrower was identifiable, removing the stigma that price cuts could not.

Banks avoided the discount window because being seen borrowing signaled weakness.

TAF auctioned credit to many banks simultaneously, so no single borrower was identifiable.

The auction made borrowing look routine, removing the stigma that had blocked usage.

Because the rate cut had failed, the real constraint was visibility, not price.

When people avoid a helpful resource because using it is visible and stigmatizing, redesign uptake as an anonymous batch so the resource itself stays unchanged.

TAF ran biweekly auctions from December 2007 to March 2010. According to GAO's 2011 audit of the Fed's crisis-era lending (mandated by the Dodd-Frank Act), the facility peaked at $493 billion outstanding and its balance had fallen to zero, fully repaid, by mid-2011. A Federal Reserve Bank of New York staff study of the same period separately measured what the stigma had actually been costing banks: lenders were willing to pay a premium of roughly 44 basis points across other funding sources — 126 basis points after Lehman's collapse — just to avoid being seen at the discount window at all.

FOLLOW THE EVIDENCE

The sources

  1. GAO-11-696: Federal Reserve System — Opportunities Exist to Strengthen Policies and Processes for Managing Emergency Assistance U.S. Government Accountability Office · gao.gov
  2. Discount Window Stigma during the 2007-2008 Financial Crisis Federal Reserve Bank of New York, Staff Reports · newyorkfed.org