The solution
The Battle Cats, PONOS's tower-defense game, has 90 million players but faced Black Friday — the most crowded advertising week of the year in the US. R/GA's brief was to captivate those players without shouting into the sale noise.
Instead of discounts, the team wrote a scandal into the game's lore: three characters rejected by the game 'hacked' PONOS, stole 100 million Cat Food cans (the in-game currency) and donated them to players, posting ransom-style videos on official channels. Players decoded the metadata in under 24 hours and found the real event: vote to get one of the OutCats into the game.
The vote was the commercial engine: players bought in-game items that doubled as votes for their favorite OutCat (Trash Cat won), surrounded by lost audition tapes, smear campaigns and influencers. The result was the best US campaign in the game's history: revenue up 131%, 900,000 new users and 1.1 million returning players.
What it achieved
Sell a scandal, not a discount
Why it worked
A story players could join beat a discount they'd ignore
The vote monetized engagement instead of blocking it
Official channels 'hacked' blurred fiction and reality
Lore made the promotion feel like the game, not marketing
What can be applied
In a discount storm, sell participation: wrap the promotion in the product's own fiction, let purchases become votes, and the fans will make the campaign for you.
Aftermath
The OutCats won a D&AD 2024 Wood Pencil and two Clio Entertainment 2024 Silvers; PONOS reused the lore-playbook for its Lunar New Year petition campaign.
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