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案例库 · 市场与品牌 · 市场决策 · 2018

这条还没译成中文,下面是英文原文。

Country Time defended kids' lemonade stands from permit rules

Country Time set up a Legal-Ade fund to reimburse children fined for running lemonade stands without a permit, turning a boring rule into a national story.

Country Time · Kraft Heinz

那一手

Country Time, the Kraft Heinz lemon-drink brand, is a summer product sold when lemonade stands appear on neighbourhood streets. That same season, children across the US were being fined or shut down for running stands without costly permits.

The brand, with Leo Burnett Chicago, set up Legal-Ade: a fund to reimburse children fined for running an unlicensed lemonade stand, plus a promise of $1 for every retweet. By Wednesday morning the campaign film had drawn about 93,000 retweets.

The device worked because the enemy is impersonal and universal: a permit law nobody likes, pointed at kids. Taking a stand let a drinks brand voice a sentiment people already felt.

The next year Country Time built on the same platform with the Littlest Bailout, issuing stimulus cheques to children whose stands were closed by social distancing, showing the platform could adapt to a new season.

为什么管用

  • A permit rule on children's lemonade stands is a universally disliked, impersonal target.
  • Reimbursing kids and donating per retweet turns attention into action for the brand.
  • The underdog story generated earned media far beyond what a paid campaign could buy.
  • The platform was seasonal and adaptable, so it could be reused in a later crisis.
值了多少Side with the underdog against an arcane, universal rule聪明

可以搬走什么

Take your audience's side against a universal, impersonal enemy; a brand that fights a petty rule earns more attention than an ad about its product.

后来呢

Country Time paid about $150,000 for media but earned the equivalent of more than $10 million in media, leading to roughly 1 billion impressions and 97% positive sentiment on social channels. It reversed a declining market share and produced the brand's first big sales spike in seven years, and was renewed in the 2020 Littlest Bailout campaign.

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